Booking & Payment Terms
Booking & Payment Terms
At Breath of Savanna Safaris and Events Ltd, we want your booking and payment process to be simple, transparent and secure. The following terms explain how your reservation is confirmed, the available payment options, and the requirements that may apply in certain circumstances, including peak travel periods and supplier-specific payment conditions.
Confirming Your Reservation
To confirm and secure your safari reservation, a 30% deposit of the total safari cost is required, unless otherwise agreed in writing.
Once the required deposit has been received, we will proceed with securing your accommodation, safari vehicle, activities and other services included in your itinerary.
Your reservation will be considered confirmed once written confirmation has been issued by Breath of Savanna Safaris and Events Ltd.
The remaining 70% balance is payable upon arrival in Kenya, unless a different payment arrangement has been agreed in writing.
Payment Options
For your convenience, the outstanding balance may be settled using any of the following payment methods:
Cash in USD
USD cash payments are accepted upon arrival.
For smooth and secure processing, USD cash payments must be made using Series 2009 or newer banknotes that are clean and in good condition.
Please note that older, damaged, excessively marked, torn or defaced banknotes may be rejected where they are not accepted by local banks or financial institutions.
Credit or Debit Card
We accept payments by credit and debit card.
Please note that a 4.5% processing surcharge applies to all credit and debit card payments.
Online Card Payments
Guests who prefer to settle their balance before arrival may make payment through our secure online card payment option.
A 4.5% processing surcharge applies to all online card payments.
Online card payments must be completed at least two (2) working days before the commencement of the safari to allow sufficient time for payment processing and confirmation.
Bank Transfer
Bank transfers are accepted using the official bank details provided by Breath of Savanna Safaris and Events Ltd.
For bank transfers, all sender, receiver, correspondent and intermediary bank charges are borne by the client.
The full invoiced amount must be received by Breath of Savanna Safaris and Events Ltd at least two (2) working days before the commencement of the safari, unless otherwise agreed in writing.
Please ensure that all applicable bank charges are covered by the sender so that the full invoiced amount is received in our account.
Additional Deposits and Prepayments
During peak travel periods, high-demand dates, special events, or where required by a hotel, camp, lodge, airline or other service provider, an additional deposit or full prepayment may be required to secure and maintain a reservation.
In such circumstances, Breath of Savanna Safaris and Events Ltd reserves the right to request the additional payment from the client within the deadline specified by the relevant service provider.
We will communicate any such additional payment requirement and the applicable deadline to you as soon as reasonably possible.
If the required payment is not received within the communicated deadline, the relevant supplier may release, amend, reprice or cancel the reservation.
In such cases, we cannot guarantee the original availability, rates, accommodation or other arrangements.
Breath of Savanna Safaris and Events Ltd shall not be held responsible for the loss of availability or changes resulting from delayed or non-payment of a required supplier deposit or prepayment.
Where possible, we will always work with you to find the best available alternative.
Please Note – Company Bank Accounts
For your security and protection, Breath of Savanna Safaris and Events Ltd maintains its company bank accounts exclusively in Nairobi, Kenya.
We do not operate or maintain company bank accounts in any other city or country outside Kenya.
Please do not make any payment to an account claiming to represent Breath of Savanna Safaris and Events Ltd unless the account details have been officially provided or confirmed by our company.
If you receive different, unexpected or changed payment instructions, please contact us directly using our official contact details to verify the information before making any transfer.
This additional verification step helps protect you against fraudulent payment requests and ensures that your funds are sent to the correct company account.
Payment Confirmation
After making a payment, we recommend that you retain your payment receipt or transaction confirmation until your safari has been completed.
Where necessary, please send us your payment confirmation so that our reservations team can match the payment to your booking and update your account accordingly.
Once your payment has been verified, we will provide confirmation of the amount received and advise you of any remaining balance applicable to your booking.
Your Peace of Mind
We understand that booking a safari from overseas requires trust. At Breath of Savanna Safaris and Events Ltd, we are committed to keeping our booking and payment process clear, secure and transparent.
From your first enquiry through to your arrival in Kenya, our reservations team is available to assist you with your booking, payment and pre-travel arrangements.
Your safari should be exciting from the moment you book — and we are here to make your journey to Kenya as smooth and worry-free as possible.